Creative Branding, Graphic Design & Marketing Solutions

Terms & Conditions

General Terms of Business

These Terms & Conditions (“Terms”) govern all design and related services provided by EMDesigns (“the Designer”, “we”, “us”) to its clients (“the Client”, “you”). By engaging EMDesigns, paying a deposit, or approving a proposal, you accept these Terms. They work alongside any signed Client Service Agreement or Proposal; where a signed agreement conflicts with these Terms, the signed agreement takes precedence.

1. Definitions

● “Project” — the work agreed between EMDesigns and the Client.
● “Deliverables” — the final approved files provided to the Client.
● “Fee” — the total agreed price for the Project.

2. Quotes & Estimates

Quotes are based on the information provided at the time and are valid for 30 days unless stated otherwise. A quote becomes binding once the Client approves it in writing and pays the deposit. Prices are in Barbados dollars (BBD) unless agreed otherwise.

3. Payment

● A 50% deposit is required before work begins; the project start date is confirmed once it is received.
● The remaining 50% is due on completion, before final Deliverables are released.
● Invoices are payable within 14 days of the invoice date.
● Overdue amounts may incur a late fee of 5% per month, and work may be paused until the account is settled.
● The deposit is non-refundable once work has begun.

4. Revisions

Each Project includes up to three (3) rounds of revisions on the agreed Deliverables. A round is one consolidated set of feedback. Further revisions, or changes to already-approved work, are billed based on the scope of work.

5. Client Materials & Responsibilities

The Client agrees to provide all necessary content, assets, and access in usable formats, to give timely feedback, and to nominate one person authorised to approve work. The Client confirms it owns or is licensed to use any materials it supplies and that they do not infringe the rights of others. Delays in providing materials or feedback will extend the timeline.

6. Approvals

Written approval of a deliverable (including by email) is treated as final sign-off. The Client is responsible for checking all content, including spelling and details in supplied copy, before approval, print, or launch. Corrections after approval are treated as additional work.

7. Deadlines & Delays

EMDesigns works to agreed timelines but is not liable for delays caused by late feedback, incomplete materials, added scope, or events outside its reasonable control. Rush work requested outside the agreed schedule may attract an additional fee.

8. Additional Work

Work beyond the agreed scope requires a written request. EMDesigns will confirm the additional cost and timeline before starting, and will not proceed without written approval.

9. Cancellation & Refunds

Either party may cancel a Project in writing. If the Client cancels, the deposit is retained and any work completed beyond the deposit is invoiced up to the cancellation date. Completed and paid work is delivered; unpaid work is not released. Because services are custom, fees for work already performed are non-refundable.

10. Intellectual Property

EMDesigns retains ownership of all work until the Fee is paid in full. On full payment, ownership of the final Deliverables transfers to the Client as set out in the Copyright & Usage Rights Agreement. Editable source files remain the property of EMDesigns unless purchased separately.

11. Portfolio Rights

EMDesigns may showcase completed work in its portfolio and promotional materials and describe its role, unless the Client requests confidentiality in writing.

12. Modifications by the Client

Once ownership transfers, the Client may modify the Deliverables. The Designer is not responsible for the quality, consistency, or outcome of any work altered by the Client or a third party after handover, and such modified versions may not be represented as the Designer’s work.

13. Confidentiality

Each party will keep the other’s non-public business information confidential and use it only for the Project. This does not apply to information that is public, already known, or required to be disclosed by law.

14. Third-Party Services

Projects may rely on third-party tools or services (such as hosting, plugins, fonts, or stock assets). These are provided under their own terms, and EMDesigns is not responsible for their performance, pricing changes, or availability. Ongoing licences and subscriptions are the Client’s responsibility unless agreed otherwise.

15. Liability

To the extent permitted by law, EMDesigns’ total liability for any claim arising from a Project is limited to the total Fees paid for that Project. EMDesigns is not liable for indirect or consequential losses, including lost profit or business interruption. Deliverables are provided on an “as-is” basis once approved.

16. Force Majeure

Neither party is liable for failure or delay caused by events beyond its reasonable control, including illness, power or internet failure, natural events, or acts of government. Affected timelines are extended accordingly.

17. Governing Law

These Terms are governed by the laws of Barbados, and both parties submit to the exclusive jurisdiction of the courts of Barbados.

18. Changes to These Terms

EMDesigns may update these Terms from time to time. The version in effect when a Project is agreed applies to that Project.

19. Contact

Questions about these Terms can be sent to [email protected] or reach EMDesigns via emdesignsbb.com.

Last updated 6th August 2026